About the Role

The Community Navigator (CN) primary focus is to work directly with new and prospective residents of to ensure that they have the information and supports they need to have a positive experience settling into the community. The Community Navigator will foster and build community connections that grow Bridgewater’s diverse population and ensure that new residents are retained for the long term. The CN will also work closely and foster strong relationships with internal and external partners, including Nova Scotia Health, to achieve physician, resident, and business attraction and retention, and to collaborate on initiatives that support enhanced quality of life and positive experiences for current and future residents. 

This position also:

• Receives and responds to all inquiries from the public regarding relocation and settlement services within the Town of Bridgewater and the immediate surrounding area.
• Working one-on-one with prospective and newly arrived residents to connect them to community partners and assist them in establishing social connections in the community through working with partner organizations and newcomer event/program development.  
• Leads collaboration with Nova Scotia Health’s Physician Recruitment Officer and the Physician Settlement Committee of the Health Services Foundation of the South Shore to attract and retain physicians. This includes but is not limited to developing recruitment packages and participating in physician community/facility tours as requested by partnering organizations and Town Council.

About You

When people meet you, they instantly feel welcomed. You are warm, engaging, and enthusiastic in your interactions and making people feel comfortable and at home comes naturally to you. You are a model for tact and sensitivity, and you welcome the opportunity to interact with people of different backgrounds and experiences with open arms. You have an exceptional ability to connect people with resources which you achieve by using your communication skills to discover and fully understand people’s needs. In addition, you have the skills to build and sustain effective working relationships with community  partners in order to achieve desired outcomes and deliverables through collaboration.

Education: 

• Post-secondary diploma in business administration, public relations, education, placemaking/community development, or related field required
• A combination of education and experience may also be considered

Experience:

• Previous experience with placemaking, resident recruitment/settlement and/or retention, and community engagement, programming delivery or similar experience are considered assets
• Experience creating innovative and public-facing cultural programming
• Experience in interacting with the public in small and large groups

Knowledge

• Familiar with local community, services, and cultures in Lunenburg County
• Strong knowledge of local resources, organizations, and supports to assist new community members with settling in the local community

Personal Suitability

• Strong work ethic and positive team attitude
• Passion for innovation in community engagement and program development
• Ethical conduct with comprehension of principles of equity and anti-oppression
• Responsibility and accountability
• Strong interpersonal and public relation skills
• Reliable and dependable
• Exercises judgement, tact, and discretion
• Adaptable and flexible
• Honest and demonstrates integrity
• Comfortable with the principles of confidentiality

Certification:

• Valid NS Driver's License 
• First Aid/CPR (to be provided by employer).
• WHMIS (to be provided by employer).
• Diversity, equity, and inclusion training.
• Subject to periodic security checks, as involves work with children and seniors.

Terms and Conditions of Employment:

• Non-union, permanent, full time (35 hours per week)
• Location: In-person,  office shall be Town Hall (60 Pleasant Street, Bridgewater NS)
• Town Hall is open to the public 8:30am – 4:30pm.
• Work outside of regular office hours may be required to meet operational demands.
• Annual Salary - $55,547 - $71,748  (Group 3)
• This position is eligible for the Town's benefit package which includes medical/dental benefits, group insurances, a defined benefit pension plan* (*as of December 1, 2024), and a flexible work policy. 

Applications will be accepted until 4:00pm AST on Friday, November 22, 2024. 

Click here for the full job description.